Q1: I or someone else is being harassed by a player in the clan chat. What do I do?
To investigate this situation properly, we must ask that you please report the player or inappropriate behavior using the in-game report button.
When making an in-game report, please select the appropriate reason and do provide a comment on why you are reporting the user.
You can find the report button on the profile of the player you want to report. Please make sure to select the appropriate reason and to provide a comment about why you are reporting the player.
Q2: A player is spamming the clan chat. What can I do?
While we understand that such behavior causes major inconvenience, it is not against the Rovio rules. It is up to the clan to decide how they would like to proceed with the situation. One possible way would be to kick the player and temporarily close the clan (make it impossible for people to join).
Q3: We don’t like the in-game clan chat. Can we move to another messaging platform?
There is no official prohibition on doing so but we strongly advise against it. Please remember: once you leave the Angry Birds 2 app, Rovio cannot intervene. In the event of harassment or misuse of the clan chat on any other messaging platform, we will not be able to help you. Because we care for your safety, we would kindly ask you to please refrain from starting conversations on any other messaging platforms. Please exercise reasonable caution when communicating with strangers on the Internet.
Q4: I can’t send a specific message to the clan chat. Why?
Our moderation system is set in place in order to protect all of our players better. If you are trying to send a specific message to the clan chat and it’s not being sent, please consider if maybe your message contains any of the following:
- An invitation to join other social media platforms and communicate outside the game
- A real name or identifying information
- A word and number combination that may appear like a home address
- Potentially sexually provocative words (yes, even “baby” counts!)
- Violent expressions
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